Privacy Policy
Last updated: August 13, 2026
This policy explains what personal information Swift Gates Properties & Agency Ltd. collects, why we collect it, how we use and protect it, and what rights you have — whether you're browsing our website, contacting us, or engaging our services.
1. Who we are
Swift Gates Properties & Agency Ltd. ("Swift Gates," "we," "us," or "our") is a real estate company registered in Nigeria (RC 7318142), with our head office at No. 152 SKY Memorial Complex, Zoo Road, Kano, Nigeria. We provide real estate agency, construction, real estate development, and independent property verification services through our SwiftVerify division, to clients in Nigeria and abroad.
This policy applies to our website, our WhatsApp and phone communications, and any enquiry, consultation, or service you engage with us for.
2. Information we collect
We collect information in the following ways:
Information you give us directly
- Name, phone number, email address, and physical/postal address
- Enquiry details — the property, service, or question you're contacting us about
- Property details, if you're listing, selling, or leasing through us
- Identification and documentation you provide for verification, agreements, or due diligence (e.g. proof of identity, title documents)
- Payment-related information, where applicable to a service you've engaged
- Any other information you choose to share via our contact form, WhatsApp, phone, or email
Information collected automatically
- Standard website usage data (pages visited, time on site, browser/device type, approximate location via IP address) via analytics tools such as Google Analytics
- Cookies and similar technologies (see Section 5)
3. How we use your information
We use the information we collect to:
- Respond to your enquiries and provide the service you've requested (agency, construction, leasing, documentation, advisory, or SwiftVerify checks)
- Carry out property inspections, ownership and title verification, and due diligence
- Prepare and process agreements, transfers, and documentation
- Communicate with you about your enquiry, transaction, or ongoing service
- Improve our website and services
- Meet our legal, regulatory, and contractual obligations
- Send you updates about your transaction or, where you've agreed, occasional marketing communications
We do not use your information for any purpose incompatible with why it was collected, without informing you.
4. How we share your information
We do not sell your personal information. We may share it with:
| Who | Why |
|---|---|
| Relevant government or regulatory bodies (e.g. land registries) | Where required to process title, registration, or transfer |
| Legal, survey, or other professional partners we engage on your behalf | To complete due diligence, documentation, or verification you've requested |
| Service providers who support our website and operations (e.g. website hosting, email, and customer enquiry management) | To operate our website and business systems |
| Law enforcement or regulators | Where legally required to do so |
Any third party we share your information with is expected to protect it to a comparable standard.
5. Cookies & tracking
Our website uses cookies and similar technologies — including analytics cookies (such as Google Analytics) and functional cookies that remember your preferences — to understand how visitors use the site and to improve performance.
You can control or disable cookies through your browser settings. Disabling cookies may affect how parts of our website function.
6. Data storage & security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes restricting access to personal information to staff who need it to do their jobs, and using secure systems for storing sensitive documents.
No method of transmission or storage is 100% secure. While we work to protect your information, we cannot guarantee absolute security.
7. How long we keep your data
We keep personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. As a general rule, enquiry and contact information is retained for up to 3 years from your last interaction with us, unless you ask us to delete it sooner. Property transaction records and documentation are retained for a minimum of 6 years, in line with standard record-keeping practice for real estate transactions in Nigeria, or longer where required by law or to protect your and our legal interests.
8. Your rights
Depending on applicable law, including the Nigeria Data Protection Act 2023, you may have the right to:
- Ask what personal information we hold about you
- Ask us to correct inaccurate information
- Ask us to delete your information, subject to legal or contractual retention requirements
- Object to or restrict certain uses of your information
- Withdraw consent, where processing is based on consent (e.g. marketing communications)
- Lodge a complaint with the Nigeria Data Protection Commission (NDPC) if you believe your rights have been breached
To exercise any of these rights, contact us using the details in Section 12.
9. WhatsApp & third-party communication
If you contact us via WhatsApp, phone, or email, that information is subject to the privacy practices of those platforms in addition to this policy. We recommend reviewing WhatsApp's own privacy policy for details on how it handles your data.
10. Children's privacy
Our services are intended for adults engaging in property transactions. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.
11. Changes to this policy
We may update this policy from time to time to reflect changes in our practices or legal requirements. We will post the updated version here with a revised "Last updated" date. We encourage you to review this page periodically.
12. Contact us
If you have questions about this policy or how we handle your personal information, contact us:
Questions about your data?
Reach out and we'll respond directly — no automated replies, no runaround.